Areas France

fr.areas.com · Paris, France

Areas France is the French subsidiary of Areas, a global food and beverage and travel retail operator that manages restaurants, cafés, and service areas in motorway service stations, railway stations, airports, and leisure venues. The company serves travelers and concession partners by operating branded and proprietary foodservice concepts under long-term concession contracts. It generates revenue through the sale of food, beverages, and related retail products at its operated locations.

Revenue
$650.0M
Employees
4,500
Founded
1992
Headquarters
Paris, France

What 5 Arbolus experts think of Areas France

NPS scores are clustered around 7-8, reflecting moderate satisfaction with no strong promoters or detractors. 80% of respondents indicated they are not sure about renewing, with only 20% providing a positive renewal intent. Stickiness is moderate; most implementations are recorded as more than one year or unspecified, further supporting a sense of steady, if not enthusiastic, engagement. Key themes from the data indicate consistency in satisfaction, but a lack of strong renewal commitment.Overall Customer Sentiment: Neutral

Who reviewed Areas France

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Operations Leader Director NPS 8 Will renew
Operations Generalist C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 7 Undecided

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 4 answers
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers

For people who use Areas France

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