Arena Pharmaceuticals, Inc.
Arena Pharmaceuticals, Inc. is a biopharmaceutical company focused on discovering, developing, and commercializing small-molecule therapeutics for immunology, gastroenterology, and cardiology indications. The company generated revenue primarily through licensing, collaboration agreements, and eventual product commercialization before being acquired by Pfizer, which now integrates Arena’s pipeline into its broader pharmaceutical portfolio.
- Revenue
- $80.0M
- Employees
- 400
- Founded
- 1997
- Headquarters
- San Diego, United States of America
What 9 Arbolus experts think of Arena Pharmaceuticals, Inc.
NPS is highly positive, with 33% at NPS 10, 33% at NPS 9, and the remainder at NPS 7-8. Renewal intent is positive among influencers, with two expressing uncertainty but most indicating satisfaction. Stickiness is strong, with 78% reporting more than one year of implementation and others engaged in pilot phases. The key theme is sustained value and satisfaction over long-term use.Overall Customer Sentiment: Positive
Who reviewed Arena Pharmaceuticals, Inc.
- C-Suite 44% (4)
- Director 33% (3)
- Manager 22% (2)
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Sentiment
55 Net Promoter Score, from 9 scored reviews- Promoters 5
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Dec 9
- May 9
- Jun 9
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 55 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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