Ashby

ashbyhq.com · San Francisco, United States of America

Ashby provides an all-in-one recruiting platform that combines applicant tracking, scheduling, analytics, and automation to help high-growth companies manage their hiring processes more efficiently. Its software is used by in-house talent teams and hiring managers to source candidates, run structured interviews, and track recruiting performance. Ashby generates revenue through subscription fees for its cloud-based recruiting and analytics tools.

  • Applicant Tracking & Recruiting
  • Workflow Automation
  • Business Intelligence & Dashboards
Revenue
$25.0M
Employees
180
Founded
2018
Headquarters
San Francisco, United States of America

What 21 Arbolus experts think of Ashby

NPS scores skew high, with 67% in the 8-10 range, and a smaller segment (17%) in the 1-5 range, suggesting a minority of detractors. Renewal intent is confirmed for 56% where specified, with 22% reporting uncertainty or negative intent. Stickiness is strong, as 61% are in the more-than-one-year or later implementation stage. Key themes are high satisfaction among experienced and high-spend users and variable sentiment among low spenders.Overall Customer Sentiment: Positive

Who reviewed Ashby

Total customers 21 19 current · 2 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 56% (12)
  • Director 28% (6)
  • Manager 17% (4)
People Leader Manager NPS 9 Will renew
People Leader C-Suite NPS 9 Will renew
Revenue Leader Director NPS 8

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Sentiment

19 Net Promoter Score, from 21 scored reviews
  • Promoters 10
  • Passives 5
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 7
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 12 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 8
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 100% 1 answer
  • Manager 100% 2 answers
  • Not specified 100% 3 answers
  • 8.8/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Top alternatives

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