Bamboo
Bamboo is a recruiting and talent acquisition agency that helps early-stage and growth-stage startups hire for go-to-market, operations, and leadership roles. The firm partners primarily with venture-backed technology companies, providing search, sourcing, and candidate evaluation services on a retained or contingent basis. It generates revenue through recruitment fees tied to successful placements and hiring projects.
- IT Staffing & Talent Services
- IT Consulting & Implementation
- Revenue
- $3.0M
- Employees
- 15
- Founded
- 2020
- Headquarters
- New York City, United States of America
What 21 Arbolus experts think of Bamboo
NPS scores are high, with most responses in the 7-10 range signifying strong advocacy. Renewal intent is predominantly positive but some experts report uncertainty or plan consolidation. Stickiness is high for organizations prioritizing HR administration, onboarding, and employee self-service, especially when payroll is straightforward or handled elsewhere. Key expert themes emphasize usability, adoption, and HR admin gains, balanced against challenges with payroll integration and emerging overlap for larger companies. Overall Customer Sentiment: Positive
Who reviewed Bamboo
- C-Suite 67% (14)
- Director 28% (6)
- Manager 6% (1)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about Bamboo.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 21 scored reviews- Promoters 9
- Passives 10
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Aug 8
- Sep 8
- Dec 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 22 across 5 companies.
Praised
- AI-Driven Workflow Enhancements
- Streamlined Single System of Record
- Unified HR and Payroll Solution
- Real Administrative Efficiency
Criticised
- Competitive Full-Suite Solutions
- Lack of Combined Reporting
- Risk of Customer Churn Due to Duplication
- Payroll Integration Shortcomings
What customers say
Renewal intent
Plan to renew 59%Plan to renew, by seniority
- 64% 11 answers
- 75% 4 answers
- 0% 1 answer
- 0% 1 answer
- 8.4/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Bamboo customers
Report
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