AspireIQ

aspire.io · San Francisco, United States of America

AspireIQ (Aspire) provides an influencer marketing and creator management platform that helps brands discover, manage, and measure partnerships with social media creators across channels such as Instagram, TikTok, and YouTube. The company serves consumer brands, agencies, and e-commerce companies by offering software and services for campaign workflow, content management, and performance analytics. It generates revenue through subscription-based SaaS plans and related professional services.

  • Marketing Automation
  • Customer Data Platform
  • Marketing Analytics & Attribution
Revenue
$25.0M
Employees
150
Founded
2013
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of AspireIQ

NPS scores are predominantly high, with 5 of 7 scores at 7 or above and two scores at 8 or higher specifically among Influencer personas. Two User responses show polarization with NPS scores at 2 and 10. Of customers with renewal intent indicated, 50% confirmed renewal and 50% were unsure, with both responses tied to high spend influencer personas. Stickiness is distributed with 57% of responses at less than one year implementation, and 43% with more than one year. Unsure renewal intent is primarily tied to high spend Influencers. Overall Customer Sentiment: Positive

Who reviewed AspireIQ

Total customers 8 7 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 25% (2)
  • Manager 25% (2)
Operations Leader Director NPS 9
Strategy Leader C-Suite NPS 8 Will renew
Marketing Executive C-Suite NPS 9 Undecided

Employer names and spend open once the report publishes.

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Sentiment

25 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • May 8
  • Jun 7
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 7.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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