AVOXI
AVOXI provides cloud-based voice over IP and contact center software that enables businesses to deploy virtual phone numbers, call routing, and omnichannel communications globally. Its platform serves enterprises, BPOs, and distributed teams that need international inbound and outbound calling, number management, and analytics, sold on a subscription and usage-based model.
- Contact Center Software
- Communications & Meetings
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2001
- Headquarters
- Atlanta, United States of America
What 10 Arbolus experts think of AVOXI
NPS distribution shows 40% of respondents at NPS 9–10, 30% at NPS 7–8, and 30% at NPS 5–6. Renewal intent is highest among high spenders and established Users, with all 'Yes' renewals in this cohort. Stickiness peaks after one year of adoption, correlating with the highest NPS scores. Uncertainty among Influencers at pilot stage moderates overall sentiment, but long-term Users report robust satisfaction. Overall Customer Sentiment: Positive
Who reviewed AVOXI
- C-Suite 90% (9)
- Director 10% (1)
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Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 4
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 25% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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