ButterflyMX
ButterflyMX provides cloud-based access control and video intercom solutions for multifamily, commercial, and student housing properties, enabling residents, visitors, and property staff to manage building entry via smartphone apps and integrated hardware. The company sells its hardware and subscription software primarily to property owners, managers, and developers, and integrates with property management systems and smart building platforms. Its platform helps streamline visitor management, deliveries, and building security while reducing the need for on-site staff intervention.
- Property Management Software
- IoT & Edge Platforms
- Access Control & Security
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2014
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of ButterflyMX
NPS distribution is weighted toward favorable scores, with 3 of 6 respondents scoring above 7, 1 at the maximum, and only 1 expressing neutral-to-negative sentiment (NPS 5). Renewal intent aligns with satisfaction: 60% are committed to renewal, especially among established, higher-spend clients. Most users are in the >1 year implementation stage, underscoring product stickiness among main customer groups. Main sentiment driver is reliability over time.Positive
Who reviewed ButterflyMX
- C-Suite 100% (6)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Jan 7
- Apr 8
- Jun 6
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 7.3/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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