Casavi GmbH
Casavi GmbH provides a cloud-based communication and service platform for property managers, housing companies, and condominium associations, enabling digital interaction with tenants and owners, ticketing for maintenance, and process automation. Its software centralizes documents, messaging, and workflows to improve efficiency in residential property management. The company generates revenue through subscription-based SaaS licenses and related services for real estate professionals.
- Property Management Software
- Workflow Automation
- Customer Support & Help Desk
- Revenue
- $9.0M
- Employees
- 120
- Founded
- 2015
- Headquarters
- Munich, Germany
What 7 Arbolus experts think of Casavi GmbH
NPS distribution is generally neutral to negative, with scores spanning 2 to 9 but clustering at 5-6. The majority (71%) express an uncertain position regarding renewal intent, while only one respondent indicated a clear intent to renew. Stickiness is mixed; implementations are mostly either at the pilot stage or within the first year, with only 29% being long-term users. Key themes include an early-stage adoption profile, moderate satisfaction, and widespread renewal uncertainty.Overall Customer Sentiment: Neutral
Who reviewed Casavi GmbH
- C-Suite 67% (5)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
-85 Net Promoter Score, from 7 scored reviews- Promoters 0
- Passives 1
- Detractors 6
Cumulative NPS by month
+0 over 5 months- Jul 5
- Apr 6
- May 5
- Apr 5
- Jun 5
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -85 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 25% 4 answers
- 0% 1 answer
- 0% 1 answer
- 6/10 Average score from customers who will renew
- 4.8/10 Average score from undecided customers
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