Backblaze

Backblaze.com · San Mateo, United States of America

Backblaze is a cloud storage and data backup company that provides low-cost, scalable object storage and backup services for individuals, businesses, and developers. Its offerings include computer backup, server and NAS backup, and the B2 Cloud Storage platform, which is used for application storage, content delivery, and data archiving. The company generates revenue through subscription-based backup plans and usage-based cloud storage and data transfer fees.

Cloud Infrastructure & Hosting
Data Warehousing & Lakes

Listed in

Revenue: $110.0M
Employees: 350
Founded: 2007
Headquarters: San Mateo, United States of America

What 15 Arbolus experts think of Backblaze

NPS scores are consistently high with 50% scoring 9 or 10, showing strong advocacy. Only 1 respondent is neutral (NPS=6). Most are within the LessThan1Year implementation stage, indicating early positive experiences. Those with more than 1 year tend to rate higher. Renewal intent is marked as Not Sure or Yes among high-value respondents, suggesting opportunity for retention. Predominant themes are reliability, implementation ease, and user satisfaction.Overall Customer Sentiment: Positive

Who reviewed Backblaze

Total customers 15 14 current · 1 former

Reviews growth +14 in six months

Seniority of respondents

C-Suite 64% (10)
Director 18% (3)
Manager 18% (3)

Other Partner C-Suite NPS 7 Submitted Jun 2026

Executive C-Suite NPS 10 Will renew Submitted May 2026

Generalist Partner C-Suite NPS 6 Submitted Aug 2026

Employer names and spend open once the report publishes.

Tell us when the Backblaze report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

40 Net Promoter Score, from 15 scored reviews

Promoters 7
Passives 7
Detractors 1

Cumulative NPS by month

+1 over 6 months

Mar 7
May 9
Jun 9
Jul 9
Aug 8
Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%

Will renew 1
Undecided 2
Not renewing 0

Plan to renew, by seniority

C-Suite 100% 1 answer
Manager 0% 1 answer
Not specified 0% 1 answer

10/10 Average score from customers who will renew
9/10 Average score from undecided customers

For people who use Backblaze

Do you use Backblaze at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

15 customers of Backblaze have already contributed

Share your experience

Takes a few minutes. Your identity stays anonymous.