Booz Allen Hamilton Holding Corporation
Booz Allen Hamilton is a management and technology consulting firm that provides strategy, analytics, digital, engineering, and cyber services primarily to U.S. government agencies, defense and intelligence organizations, and select commercial clients. The company generates revenue through long-term consulting, systems integration, and technology services contracts, with a strong focus on mission-critical and national security programs. It also develops and implements advanced analytics, AI, and cybersecurity solutions tailored to public sector and regulated industry needs.
- IT Consulting & Implementation
- Cybersecurity Services
- Managed IT & Cloud Services
- Revenue
- $9.9B
- Employees
- 34,000
- Founded
- 1914
- Headquarters
- McLeansboro, United States of America
What 17 Arbolus experts think of Booz Allen Hamilton Holding Corporation
The NPS distribution is skewed towards the positive: 40% of scores are 8–10, with a minority in the 5–7 range. Renewal intent is mixed, with three confirmed renewals, three definite non-renewals, and four unsure. Stickiness data reveals that over half the customers have used the solution for more than a year, while several are in offboarding or pilot. The main themes are high satisfaction among established users, but notable churn or uncertainty among others.Overall Customer Sentiment: Neutral
Who reviewed Booz Allen Hamilton Holding Corporation
- C-Suite 62% (11)
- Director 38% (6)
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Sentiment
23 Net Promoter Score, from 17 scored reviews- Promoters 6
- Passives 9
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 23 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 36%Plan to renew, by seniority
- 43% 7 answers
- 33% 3 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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