BRIGHT

brightsg.com · Singapore, Singapore

BRIGHT is a Singapore-based technology and consulting firm that provides digital transformation, data, and software solutions to enterprises and public-sector clients in Southeast Asia. The company combines strategy, design, and engineering capabilities to build custom applications, analytics platforms, and cloud-based systems, and generates revenue through project-based consulting, implementation, and ongoing managed services.

  • IT Consulting & Implementation
  • Digital & Marketing Agency Services
Revenue
$9.0M
Employees
80
Founded
2017
Headquarters
Singapore, Singapore

What 7 Arbolus experts think of BRIGHT

NPS scores span from 5 (low) to 10 (high), with most experts rating between 6-8. Renewal intent is positive among those further along in implementation (Yes among high-spend, mature deployments), but cautious or undecided in pilot or offboarding stages. Stickiness is moderate—users appreciate workflow automation for accounting tasks, though scalability and integration limits are noted for more complex environments. Key themes are practicality, measured adoption, and an ongoing assessment against the competitive landscape.Positive

Who reviewed BRIGHT

Total customers 7 7 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 29% (2)
Revenue Partner Director NPS 7 Will renew
Finance Analyst C-Suite NPS 6
Operations Leader C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about BRIGHT.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-28 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 3

Cumulative NPS by month

-1 over 6 months
  • Jul 8
  • Feb 6
  • Apr 6
  • Jun 6
  • Aug 7
  • Sep 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.

Praised

  • Practical Workflow Automation
  • Reduces Manual Effort
  • Improved Operational Visibility
  • Expansion Dependent on Measured Outcomes

Criticised

  • Risk of Excessive Automation
  • Support and Commercial Change Risk
  • Competitive Displacement Risk
  • Potential for Duplicate Tooling

What customers say

Practical Workflow Automation
“I consistently get good value from BRIGHT's practical workflow automation and find it well suited for accounting operations.”
Reduces Manual Effort
“By automating routine accounting and client workflows, BRIGHT has cut repetitive data entry and improved tracking of tasks.”
Improved Operational Visibility
“Using BRIGHT, we've been able to standardize processes and improve visibility into outstanding finance work and compliance deadlines.”

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 50% 2 answers
  • 7.5/10 Average score from customers who will renew
  • 5.5/10 Average score from undecided customers

Top alternatives

Most weighed by BRIGHT customers

Report

For people who use BRIGHT

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