Buildinglink
BuildingLink provides a web-based and mobile software platform for residential property management, enabling building staff, managers, and residents to manage communications, maintenance requests, package deliveries, amenity reservations, and other daily operations. The company primarily serves multifamily, condominium, and cooperative properties and generates revenue through subscription-based software licensing and related services.
- Property Management Software
- Workflow Automation
- Knowledge Management & Collaboration
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 1999
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Buildinglink
NPS scores are strong, with 67% of responses rating 8 or above, including two perfect 10s. Renewal intent is positive in half (50%) of Influencers, while the remainder are unsure, indicating potential areas for improvement. Stickiness is high, with 83% (5 of 6) reporting use for more than one year, and one indicating OffBoarding. Key positive themes include long-term adoption and high satisfaction among Users, offset by mixed renewal certainty among Influencers.Overall Customer Sentiment: Positive
Who reviewed Buildinglink
- C-Suite 100% (6)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
-2 over 3 months- May 10
- Jun 9
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9.5/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
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