Bullhorn
Bullhorn is a software company that provides cloud-based applicant tracking, customer relationship management, and operations software for staffing and recruitment agencies. Its platform helps firms manage candidate sourcing, sales pipelines, onboarding, and back-office workflows to improve placement speed and recruiter productivity. Bullhorn generates revenue through subscriptions and related services for its SaaS products and ecosystem integrations.
- Applicant Tracking & Recruiting
- Sales CRM
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 1999
- Headquarters
- Boston, United States of America
What 37 Arbolus experts think of Bullhorn
NPS scores for Bullhorn are largely in the 7-10 range, with a handful of detractors at 4-5. Renewal intent is high among high spenders and Influencers, with some uncertainty among lower spenders. Over 85% of respondents report full-scale or mature implementation. Key feedback highlights robust candidate workflow management and integration flexibility, while critics note one-size-fits-all workflow limitations and module pricing models.Overall Customer Sentiment: Positive
Who reviewed Bullhorn
- C-Suite 86% (32)
- Director 11% (4)
- Manager 3% (1)
Employer names and spend open in the full report, along with the other 34 customers.
Everything 37 customers told us about Bullhorn.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-2 Net Promoter Score, from 37 scored reviews- Promoters 9
- Passives 18
- Detractors 10
Cumulative NPS by month
+0 over 6 months- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 21 across 7 companies.
Praised
- Workflow Adaptability Enhancements
- Centralized Automation Access
- AI-Enabled Candidate Screening
- Scalability for Global Operations
Criticised
- One-Size-Fits-All Workflow Threat
- Aggressive Pricing Models
- AI-Powered Competitor Pressure
- Complex Vendor Switching
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 55% 20 answers
- 100% 4 answers
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 6.2/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Bullhorn customers
Report
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