Buildium, A RealPage Company
Buildium, a RealPage company, provides cloud-based property management software that helps residential property managers and landlords manage leases, tenants, maintenance, accounting, and payments. The platform serves small to mid-sized property management firms and independent rental owners, generating revenue through subscription fees and related services. It integrates online rent collection, resident portals, and financial reporting to streamline day-to-day operations for rental portfolios.
- Property Management Software
- Accounting & Bookkeeping Software
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2004
- Headquarters
- Boston, United States of America
What 9 Arbolus experts think of Buildium, A RealPage Company
NPS data ranges from 5 to 10, with a majority of scores at or above 7. Most users in more mature stages report positive sentiment, with scores clustering around 8-9. Renewal intent data shows some uncertainty: not all high spenders are committed to renewal, particularly during pilot periods. Stickiness is high in users reporting implementation of more than a year, which correlates with higher NPS. The primary quantitative trend is improved sentiment as implementation matures.Overall Customer Sentiment: Positive
Who reviewed Buildium, A RealPage Company
- C-Suite 62% (6)
- Director 12% (1)
- Manager 25% (2)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 16 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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