Buró de Crédito

burodecredito.com.mx · Mexico City, Mexico

Buró de Crédito is Mexico’s primary credit bureau, aggregating and maintaining credit histories on individuals and businesses for use by banks, lenders, and other financial institutions in their risk assessment and lending decisions. It generates revenue by selling credit reports, scores, and related risk analytics and monitoring services to financial and commercial clients. The company operates under Mexican financial regulations to support responsible credit granting and portfolio management across the country.

Revenue
$120.0M
Employees
650
Founded
1996
Headquarters
Mexico City, Mexico

What 11 Arbolus experts think of Buró de Crédito

NPS distribution shows a cluster between 7 and 10, indicating moderate to strong satisfaction, with 30% of responses at the highest score. Renewal intent is positive among those who responded (75% Yes, 25% Not Sure), with remaining users not disclosing. All respondents are in the More Than 1 Year implementation stage, demonstrating strong stickiness and ingrained adoption. Key sentiment themes: continued loyalty, high functional embedding, but some latent uncertainty among influencers. Overall Customer Sentiment: Positive

Who reviewed Buró de Crédito

Total customers 11 11 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 64% (7)
  • Director 27% (3)
  • Manager 9% (1)
Revenue Partner C-Suite NPS 10
Revenue Partner Director NPS 10
Operations Leader C-Suite NPS 7 Undecided

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Sentiment

18 Net Promoter Score, from 11 scored reviews
  • Promoters 3
  • Passives 7
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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