Cellulant
Cellulant is a pan-African payments technology company that provides a unified payments platform enabling businesses, banks, and fintechs to collect and make digital payments across multiple African markets. It aggregates local payment methods such as mobile money, cards, and bank transfers into a single API and dashboard, earning revenue through transaction fees and value-added payment services. The company serves enterprises in sectors like retail, airlines, agriculture, and financial services as well as global merchants entering African markets.
- Payment Processing
- Payment Orchestration & Acceptance
- Embedded Finance & Banking-as-a-Service
- Revenue
- $45.0M
- Employees
- 450
- Founded
- 2004
- Headquarters
- Nairobi, Kenya
What 12 Arbolus experts think of Cellulant
NPS distribution clusters in the positive range: 3 Promoters (NPS 9-10), 5 Passives (NPS 7-8), and 2 Detractors (NPS 5-6). 33% of experts are likely to renew, 33% are unsure, and 33% would not renew, with uncertainty and non-renewal more common among high spenders. Most customers are in mature or multi-year implementation stages, correlating with higher NPS. The core positive theme is solution reliability, while renewal hesitation signals pricing and value delivery concerns.Overall Customer Sentiment: Positive
Who reviewed Cellulant
- C-Suite 100% (12)
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Sentiment
25 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 5
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 29% 7 answers
- 8.5/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
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