Centric Software
Centric Software provides product lifecycle management (PLM) and related digital transformation software for consumer goods, fashion, retail, footwear, luxury, and food & beverage brands, helping them manage product development from concept through sourcing and launch. Its cloud-based platforms centralize product data, streamline collaboration across global teams and suppliers, and support assortment planning and go-to-market execution. The company generates revenue through software licensing and subscriptions, along with implementation and support services.
- PLM & Engineering Software
- IT Consulting & Implementation
- Revenue
- $150.0M
- Employees
- 750
- Founded
- 1998
- Headquarters
- Campbell, United States of America
What 14 Arbolus experts think of Centric Software
NPS distribution shows multiple high scores (NPS 8–9, 5 of 13) and moderate scores (NPS 6–7, 6 of 13), with only one score below 6. Renewal intent is strong among high spenders and Influencers, with all $100K+ accounts reporting intent to renew. Stickiness is high: 92% of customers report more than 1 year on platform. Key inferred theme: satisfaction and loyalty are highest among large enterprise users and those with significant tenure. Overall Customer Sentiment: Positive
Who reviewed Centric Software
- C-Suite 71% (10)
- Director 7% (1)
- Manager 21% (3)
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Sentiment
-15 Net Promoter Score, from 13 scored reviews- Promoters 2
- Passives 7
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Feb 8
- Mar 8
- Apr 8
- May 7
- Jun 7
- Jul 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 57% 7 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
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