Chartmetric
Chartmetric is a music data analytics platform that aggregates streaming, social, and audience data to help record labels, artists, managers, and music industry professionals make data-driven marketing and A&R decisions. Its SaaS platform provides dashboards, charts, and insights across services like Spotify, Apple Music, TikTok, and social networks, sold via subscriptions to business users in the music ecosystem.
- Business Intelligence & Dashboards
- Marketing Analytics & Attribution
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2016
- Headquarters
- San Francisco, United States of America
What 7 Arbolus experts think of Chartmetric
NPS scores are predominantly high, with three scores of 10, two scores of 9, and two scores of 8, while only one user rated at 5, indicating a generally very positive user sentiment. Renewal intent is mostly unreported, with one influential user indicating 'Not Sure'. Most users are in the 'MoreThan1Year' implementation stage, indicating high stickiness and sustained usage. Key sentiments inferred from data are high satisfaction, strong advocacy, and low churn risk among active customers.Overall Customer Sentiment: Positive
Who reviewed Chartmetric
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
71 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 2
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 8/10 Average score from undecided customers
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