Chili Piper
Chili Piper provides scheduling and routing software that helps B2B revenue teams instantly qualify, route, and book meetings with prospects from web forms, email, and CRM workflows. Its platform integrates with tools like Salesforce, HubSpot, and marketing automation systems to reduce lead response time and increase conversion. The company sells its SaaS products primarily to sales, marketing, and customer success teams on a subscription basis.
- Sales Engagement & Outreach
- Sales CRM
- Workflow Automation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2016
- Headquarters
- New York City, United States of America
What 23 Arbolus experts think of Chili Piper
NPS scores are heavily weighted towards the positive end, with 60% rating 9 or 10, and only two instances below 8. Most customers with long-term adoption and larger spend highlight positive experience and readiness to renew; negative or neutral sentiment is isolated to low spend or users at the offboarding stage. Stickiness is apparent with 70% of customers reporting implementation stages exceeding 1 year. The key quantitative theme is strong positive sentiment among established user organizations.Overall Customer Sentiment: Positive
Who reviewed Chili Piper
- C-Suite 52% (12)
- Director 29% (7)
- Manager 19% (4)
Employer names and spend open once the report publishes.
Tell us when the Chili Piper report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
56 Net Promoter Score, from 23 scored reviews- Promoters 15
- Passives 6
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Apr 8
- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 44 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 2 answers
- 33% 3 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Chili Piper customers
More in Workplace & Productivity and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use Chili Piper
Do you use Chili Piper at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 23 customers of Chili Piper have already contributed
Takes a few minutes. Your identity stays anonymous.