City Gate Property Group

assetliving.com · Dallas, United States of America

City Gate Property Group is a multifamily property management company that operates as part of Asset Living, providing leasing, operations, and resident services for apartment communities and other residential assets on behalf of real estate owners and investors. The firm focuses on day‑to‑day property operations, occupancy and rent optimization, and maintenance management to maximize asset performance. It generates revenue through property management fees and related service contracts.

Revenue
$18.0M
Employees
150
Founded
2013
Headquarters
Dallas, United States of America

What 13 Arbolus experts think of City Gate Property Group

NPS scores range from 4 to 10, with a modal value of 7–9 among both Users and Influencers. 25% of respondents are Promoters (NPS 9–10), 50% are Passives (NPS 7–8), and 25% are Detractors (NPS The data highlights variable satisfaction, with higher NPS and renewal optimism linked to operational roles with established implementations. Influencers in pilot or early deployments are less certain. Overall Customer Sentiment: Neutral

Who reviewed City Gate Property Group

Total customers 13 12 current · 1 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 69% (9)
  • Director 31% (4)
Revenue Leader Director NPS 5 Undecided
Executive C-Suite NPS 9
Finance Leader C-Suite NPS 4

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Sentiment

-7 Net Promoter Score, from 13 scored reviews
  • Promoters 4
  • Passives 4
  • Detractors 5

Cumulative NPS by month

+2 over 3 months
  • Mar 5
  • Apr 5
  • May 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -7 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 0% 2 answers
  • 7/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

For people who use City Gate Property Group

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