Clarity
Clarity Consultants is a professional services firm that provides learning and development consulting, including instructional design, training strategy, and content development, to corporations and other large organizations. The company supplies on-demand L&D consultants and project teams to help clients design, develop, and implement training programs and performance improvement initiatives. It generates revenue through consulting engagements and staff augmentation services on a project or time-and-materials basis.
- IT Consulting & Implementation
- Digital & Marketing Agency Services
- Learning Management
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 1994
- Headquarters
- Campbell, United States of America
What 18 Arbolus experts think of Clarity
NPS scores are overwhelmingly positive, with most respondents giving scores of 8 or above, and multiple 10s. Renewal intent is high among those who answered, with the majority indicating intent to renew or satisfaction with service. Most customers have been using Clarity for more than a year, signaling stickiness. Feedback themes include strong automation benefits, reliable integration, and a consultative service model, with some concerns about relevance for non-Salesforce users. Overall Customer Sentiment: Positive
Who reviewed Clarity
- C-Suite 78% (14)
- Director 11% (2)
- Manager 11% (2)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Clarity.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
61 Net Promoter Score, from 18 scored reviews- Promoters 11
- Passives 7
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Feb 8
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 30 across 5 companies.
Praised
- Powerful Salesforce Automation
- Actionable Reporting and Dashboards
- Reduction of Manual Admin Burden
- AI Expansion
Criticised
- Switching if Costs Rise or Support Slips
- Competitive Automation Solutions
- AI Displacement Risk
- Support and Integration Risks
What customers say
Renewal intent
Plan to renew 73%Plan to renew, by seniority
- 75% 8 answers
- 50% 2 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
Top alternatives
Most weighed by Clarity customers
Report
More in Consulting & Professional Services and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Clarity
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