CITYWORKS
Cityworks is a staffing and workforce solutions firm that provides temporary, contract, and direct-hire placement services across a range of industries. The company focuses on matching employers with skilled professionals and supporting clients with flexible labor solutions. It generates revenue through recruitment fees and markups on placed contract labor.
- IT Staffing & Talent Services
- Revenue
- $6.0M
- Employees
- 40
- Founded
- 2005
- Headquarters
- San Jose, United States of America
What 7 Arbolus experts think of CITYWORKS
NPS scores are stable, clustering at 7–8 across all respondent roles, indicating a consistent if moderate satisfaction level. 71% of respondents are unsure about renewal, with only 14% explicitly indicating an intention to renew. Stickiness patterns show the majority leveraging CITYWORKS for over one year, while a minority are in earlier implementation stages. Quantitative sentiment themes suggest steady but cautious adoption, strong platform familiarity, and measured satisfaction—potentially limited by concerns around renewal and future value realization.Overall Customer Sentiment: Neutral
Who reviewed CITYWORKS
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 0
- Passives 7
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Sep 7
- Dec 8
- Jan 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 20% 5 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
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