Civica
Civica is a UK-based provider of software applications, digital solutions, and managed services for the public sector, including local and central government, healthcare, education, and public safety organizations. The company develops and implements industry-specific ERP and line-of-business systems, along with cloud hosting and IT outsourcing, to help customers manage operations, finance, workforce, and citizen services. Civica generates revenue through software licensing and subscriptions, implementation projects, and long-term managed and cloud services contracts.
- Industry-Specific ERP
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Revenue
- $650.0M
- Employees
- 6,500
- Founded
- 2001
- Headquarters
- Londonderry County Borough, United Kingdom
What 35 Arbolus experts think of Civica
35 customers have reviewed Civica so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Civica
- C-Suite 54% (19)
- Director 31% (11)
- Manager 14% (5)
Employer names and spend open once the report publishes.
Tell us when the Civica report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-17 Net Promoter Score, from 35 scored reviews- Promoters 8
- Passives 13
- Detractors 14
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 6
- Jun 6
- Jul 7
- Sep 7
- Oct 7
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 15 across 9 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 42%Plan to renew, by seniority
- 45% 11 answers
- 29% 7 answers
- 100% 1 answer
- 6.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Civica customers
More in ERP Software and Security & Compliance
Other companies in both categories with a customer report.
For people who use Civica
Do you use Civica at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 35 customers of Civica have already contributed
Takes a few minutes. Your identity stays anonymous.