ClearCare

clearcareonline.com · San Francisco, United States of America

ClearCare provides a cloud-based software platform for home care agencies, offering tools for scheduling, caregiver management, billing, payroll, and family engagement to streamline non-medical home care operations. The company serves independent and franchise home care providers, helping them manage caregivers, clients, and compliance while integrating with third-party payroll and accounting systems. Revenue is generated through subscription fees and related software services.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
250
Founded
2010
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of ClearCare

NPS scores are uniformly high with values at 7, 8, and 10, and all customers with renewal intent confirmed as likely to renew. 80% of respondents have used the platform for more than one year, and there’s a direct correlation between higher spend and renewal likelihood. Sentiment is further supported by stickiness among users with multi-year tenure and high satisfaction metrics.Overall Customer Sentiment: Positive

Who reviewed ClearCare

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Operations Leader C-Suite NPS 8
Operations Leader Director NPS 7
Operations Leader C-Suite NPS 10

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Mar 8
  • May 9
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 7/10 Average score from customers who will renew

For people who use ClearCare

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