ClickFunnels

clickfunnels.com · Eagle Lake, United States of America

ClickFunnels is a software company that provides a no-code platform for building marketing and sales funnels, landing pages, and membership sites for entrepreneurs and small to mid-sized businesses. Its subscription-based SaaS tools help users design, host, and optimize end-to-end online customer journeys, including lead capture, checkout, and follow-up automation. The company generates revenue through tiered software subscriptions, training programs, and related digital products and events.

E-commerce Platforms & Storefronts
Marketing Automation
No-Code & Low-Code Platforms

Listed in

Revenue: $120.0M
Employees: 550
Founded: 2014
Headquarters: Eagle Lake, United States of America

What 16 Arbolus experts think of ClickFunnels

NPS scores range from 0 to 10, with 5/15 experts giving an NPS of 9 or 10, and 5/15 at 4 or below. 47% show positive intent to renew; 27% are unsure, and 27% say no. Stickiness is polarized: most have been using ClickFunnels more than 1 year, but a notable percentage are in offboarding or pilot phases. Lower sentiment correlates with higher spenders. Overall Customer Sentiment: Neutral

Who reviewed ClickFunnels

Total customers 16 12 current · 4 former

Reviews growth +5 in six months

Seniority of respondents

C-Suite 87% (14)
Director 13% (2)

Strategy Analyst C-Suite NPS 9 Will renew Submitted Sep 2026

Marketing Leader C-Suite NPS 4 Not renewing Submitted Nov 2024

Executive C-Suite NPS 0 Not renewing Submitted Jul 2024

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Sentiment

-6 Net Promoter Score, from 16 scored reviews

Promoters 5
Passives 5
Detractors 6

Cumulative NPS by month

+1 over 6 months

Jan 6
May 6
Jun 6
Jul 6
Aug 6
Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -6 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%

Will renew 6
Undecided 4
Not renewing 4

Plan to renew, by seniority

C-Suite 50% 12 answers
Director 0% 2 answers

9/10 Average score from customers who will renew
6.3/10 Average score from undecided customers
2.5/10 Average score from customers not renewing

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