Columbia Sportswear
Columbia Sportswear is a global outdoor apparel, footwear, and accessories company that designs, sources, and sells performance products for activities such as hiking, skiing, fishing, and everyday outdoor use. It markets its brands through wholesale channels, company-owned retail stores, and e-commerce to consumers and retailers worldwide. The company generates revenue primarily from the sale of branded outdoor and active lifestyle products under the Columbia, Sorel, Mountain Hardwear, and prAna brands.
- CommerceRetailTech
- Revenue
- $3.8B
- Employees
- 9,000
- Founded
- 1938
- Headquarters
- Portland, United States of America
What 5 Arbolus experts think of Columbia Sportswear
NPS scores are predominantly high: three experts rated 9, one rated 7, and one rated 4. Renewal intent is reported as positive by the only expert who disclosed it (Yes). All respondents report extended usage periods (>1 year for 80% of experts), indicating solution stickiness. Overall, the sentiment from quantitative data is positive, underpinned by high satisfaction and clear willingness to renew.Overall Customer Sentiment: Positive
Who reviewed Columbia Sportswear
- C-Suite 100% (5)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
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