commercetools
commercetools is a software company that provides a headless, API-first commerce platform used by enterprises and large retailers to build and manage omnichannel e-commerce experiences. Its cloud-native platform offers product catalog, cart, checkout, and order management capabilities that integrate with custom front ends and other enterprise systems. The company generates revenue through subscription licensing and related support and services for its SaaS commerce platform.
- E-commerce Platforms & Storefronts
- API Management & Integration
- Revenue
- $140.0M
- Employees
- 850
- Founded
- 2006
- Headquarters
- Munich, Germany
What 31 Arbolus experts think of commercetools
31 customers have reviewed commercetools so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed commercetools
- C-Suite 71% (22)
- Director 19% (6)
- Manager 10% (3)
Employer names and spend open once the report publishes.
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Sentiment
29 Net Promoter Score, from 31 scored reviews- Promoters 11
- Passives 18
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 30 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 58% 19 answers
- 60% 5 answers
- 50% 2 answers
- 8.6/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
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