Credilio
Credilio is an Indian fintech platform that connects consumers with banks and non-bank lenders to compare, apply for, and obtain credit cards and personal loans through a network of financial advisors and digital channels. It provides a technology layer and APIs that digitize sourcing, onboarding, and processing for lenders while enabling agents and partners to distribute retail credit products more efficiently. The company generates revenue through commissions and fees from financial institutions and partners on approved and disbursed credit products.
- Lending & Credit Software
- Embedded Finance & Banking-as-a-Service
- Revenue
- $2.5M
- Employees
- 120
- Founded
- 2020
- Headquarters
- Mumbai, India
What 17 Arbolus experts think of Credilio
NPS is highly skewed toward positive scores (8-10: 56%), with a minority of neutral (7) and detractor (5-6) responses. Renewal intent is strong among product and operations experts in financial services with all high spenders indicating likely renewal, though some marketers remain unsure due to integration issues. Stickiness is highest for customers in longer-term implementation (more than 1 year: 50%), correlating with higher satisfaction. Key themes include API integration reliability, breadth of workflow coverage, and user-friendly onboarding, contrasted by occasional issues with real-time status updates and API downtime.Overall Customer Sentiment: Positive
Who reviewed Credilio
- C-Suite 75% (13)
- Director 25% (4)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about Credilio.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 17 scored reviews- Promoters 4
- Passives 9
- Detractors 4
Cumulative NPS by month
+0 over 5 months- Aug 7
- Dec 7
- Feb 7
- Jun 8
- Jul 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.
Praised
- Scalable Consumer and Brand Campaign Partnerships
- Automation, AI, and Enhanced Integrations
- Flexible Lending Criteria and Limit Management
- Critical Partner for Campaigns
Criticised
- Brand Experience and Campaign Risk
- API and Integration-Driven Switching Risk
- Competitor Feature Leap Risk
- API Downtime and Delays
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 67% 9 answers
- 67% 3 answers
- 100% 1 answer
- 7.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Credilio customers
Report
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