Conviva

conviva.com · Foster City, United States of America

Conviva provides a real-time analytics and measurement platform for streaming media that helps publishers, broadcasters, and advertisers monitor video performance, viewer engagement, and audience behavior across devices. Its SaaS platform ingests streaming telemetry at scale to deliver quality-of-experience insights, audience measurement, and advertising analytics used to optimize content delivery and monetization. Conviva generates revenue through subscription-based software licenses and related data and analytics services for media and entertainment customers.

  • Business Intelligence & Dashboards
  • Product Analytics & Feedback
  • Data Integration & ETL
Revenue
$90.0M
Employees
450
Founded
2006
Headquarters
Foster City, United States of America

What 7 Arbolus experts think of Conviva

NPS scores are consistently high, averaging between 7 and 10, with no reported detractors. All customers are in the 'More Than 1 Year' implementation stage, highlighting long-term engagement. Those who disclosed renewal intent all responded affirmatively, suggesting a strong renewal pipeline. The dominant quantitative themes are high customer satisfaction, platform stickiness, and positive sentiment from both operational and strategic roles.Overall Customer Sentiment: Positive

Who reviewed Conviva

Total customers 7 6 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 29% (2)
  • Manager 29% (2)
Engineering Partner C-Suite NPS 10
Data Leader Director NPS 8
Operations Manager Manager NPS 8

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Jul 9
  • Mar 10
  • Apr 9
  • May 9
  • Jun 9
  • Aug 9

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 35 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

Top alternatives

Most weighed by Conviva customers

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