Arbolus Intelligence

Cribl.io

cribl.io · San Francisco, United States of America

Cribl is an observability data platform that helps enterprises route, shape, and manage machine data from logs, metrics, and traces across diverse sources and destinations to optimize cost and performance of their monitoring and security tools. Its products, including Cribl Stream, Edge, and Search, are used by IT operations, security, and DevOps teams to control data pipelines and improve analytics outcomes. The company generates revenue through subscriptions to its software platform and related services for large and mid-market organizations.

  • Observability & Monitoring
  • Data Integration & ETL
  • Security Operations (SIEM/SOAR)
Listed in
Revenue
$120.0M
Employees
600
Founded
2018
Headquarters
San Francisco, United States of America

What 29 Arbolus experts think of Cribl.io

NPS scores are high, with 64% of respondents giving scores of 8 or higher, and only a minority reporting below-average sentiment. Renewal intent is robust (>70% positive), especially in high-spend, mature implementations. Stickiness is supported by most customers being at 'more than 1 year' implementation stage. Key qualitative themes detail strong platform flexibility and cost savings, balanced by complexity and operational overhead. Overall Customer Sentiment: Positive

Who reviewed Cribl.io

Total customers 29 27 current · 2 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 59% (17)
  • Director 14% (4)
  • Manager 28% (8)
Engineering Leader Manager NPS 9 Will renew Submitted Jan 2026
Legal Leader Director NPS 8 Submitted Jun 2026
Engineering Executive C-Suite NPS 8 Will renew Submitted Jul 2026

Employer names and spend open in the full report, along with the other 26 customers.

Everything 29 customers told us about Cribl.io.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

34 Net Promoter Score, from 29 scored reviews
  • Promoters 13
  • Passives 13
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 35 across 5 companies.

Praised

  • Automation and AI-Driven Pipelines
  • Data Lake Integration and Dual Feeding
  • Feature Roadmap and Maturity
  • Core Cost Reduction

Criticised

  • Emergent AI-Native Competitors
  • Operational Complexity and Governance Risk
  • In-House and Open Source Pipelines
  • Manual Rule Building and Regex Overhead

What customers say

Core Cost Reduction
“We rely on Cribl to filter and shape data before it hits expensive tools, reducing our overall ingestion cost and delivering data that actually matters to our SIEM.”
Platform Flexibility and Vendor Independence
“Cribl permits us to decouple data producers from consumers, giving us better cost governance, cleaner data, and the flexibility to adapt our architecture as needs change.”
Integration and Data Distribution
“Cribl is one of the leaders in the data pipeline space and enables us to route, drop, or split data to multiple destinations, supporting a wide range of integrations.”

Renewal intent

Plan to renew 77%
  • Will renew 17
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 79% 14 answers
  • Director 50% 2 answers
  • Manager 83% 6 answers
  • 8.8/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

Top alternatives

Most weighed by Cribl.io customers

Report

Customer Report - Sep 2026 Sep 2026 29 + 0

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