Crunchbase
Crunchbase is a business information platform that provides data on private and public companies, including funding rounds, investors, key people, and industry trends. It serves investors, sales and marketing teams, and market researchers through subscription-based access to its company, people, and deal database and related prospecting tools. Revenue is generated primarily from SaaS subscriptions, data licensing, and API access.
- Sales Intelligence & Prospecting
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2007
- Headquarters
- San Francisco, United States of America
What 34 Arbolus experts think of Crunchbase
NPS scores are predominantly high, with most experts rating Crunchbase at 8 or above, and only a minor share reporting significant dissatisfaction. Renewal intent is generally positive, especially among users with high spending and sustained platform use, though a small subset expresses uncertainty or the intent to churn. Most users report deep platform integration (MoreThan1Year stage). Key expert themes include appreciation for data reliability and ease of use, as well as requests for even deeper or timelier company insights. Overall, negative sentiment tends to coincide with higher spend and perceived data gaps.Overall Customer Sentiment: Positive
Who reviewed Crunchbase
- C-Suite 79% (27)
- Director 12% (4)
- Manager 9% (3)
Employer names and spend open in the full report, along with the other 31 customers.
Everything 34 customers told us about Crunchbase.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
35 Net Promoter Score, from 34 scored reviews- Promoters 17
- Passives 12
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Apr 9
- May 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 35 across 3 companies.
Praised
- Broad Company Database
- Sales Prospecting Enablement
- Ease of Use
- Enhanced AI Insights and Data Updates
Criticised
- Alternative Data Platforms
- Competing Solutions with Better User Experience
- Partial Displacement By AI
- Limited Value for Occasional Users
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 64% 11 answers
- 0% 2 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 0.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Crunchbase customers
Report
More in Data & Analytics and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use Crunchbase
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