Cryovac

sealedair.com · Charlotte Harbor, United States of America

Cryovac is a brand of Sealed Air Corporation that provides food packaging materials, equipment, and systems designed to extend shelf life, protect product quality, and improve safety across the food supply chain. It serves food processors, retailers, and foodservice companies with vacuum, shrink, and barrier packaging solutions sold through direct sales and distribution channels. Revenue is generated through the sale of packaging materials, packaging machinery, and related services and maintenance contracts.

  • Manufacturing Execution & Quality
Revenue
$5.4B
Employees
17,000
Founded
1960
Headquarters
Charlotte Harbor, United States of America

What 22 Arbolus experts think of Cryovac

NPS scores show a wide range, with several promoters (scores 9-10), a sizable group of passives (scores 6-8), and detractors (scores as low as 2 and 5). Renewal intent trends toward negative or uncertainty, with multiple experts indicating no or unsure intent to renew. Adoption stages cluster in the mature category, with most reporting more than one year of use, but some transitioning to offboarding or at pilot stages. Key themes from expert feedback highlight solid product quality, strong regulatory reputation, but also concern over price competitiveness and lead times.Overall Customer Sentiment: Neutral

Who reviewed Cryovac

Total customers 22 21 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 59% (13)
  • Director 27% (6)
  • Manager 14% (3)
Operations Partner C-Suite NPS 10
Operations Leader Director NPS 9 Not renewing
Operations Manager C-Suite NPS 8

Employer names and spend open in the full report, along with the other 19 customers.

Everything 22 customers told us about Cryovac.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-4 Net Promoter Score, from 22 scored reviews
  • Promoters 6
  • Passives 9
  • Detractors 7

Cumulative NPS by month

+0 over 5 months
  • Jan 7
  • Feb 7
  • May 7
  • Jun 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -4 across 1 companies.

Praised

  • Wide Application Across Products
  • Consistent Product and Service Quality
  • Broad Regulatory and Industry Acceptance
  • Expansion into New Markets

Criticised

  • Risk of Falling Behind in Innovation
  • Competitive Threat from Other Vendors
  • Churn Risk if Service Falls Short
  • Switching Risk Due to Pricing or Innovation

What customers say

Wide Application Across Products
“I use Cryovac for packaging everything from sauces and frozen foods to ready-to-eat and shelf-stable products for retail, foodservice, and clubs.”
Consistent Product and Service Quality
“I consider their products good quality, their service solid, and their cost and lead times competitive with the rest of the industry.”
Broad Regulatory and Industry Acceptance
“I find Cryovac well respected by the USDA, FDA, and many major retailers and clubs, which consistently gives us confidence in their products.”

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 3
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Director 0% 2 answers
  • Manager 0% 1 answer
  • 6.3/10 Average score from undecided customers
  • 7.7/10 Average score from customers not renewing

Report

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