Daikin Applied Americas
Daikin Applied Americas is a manufacturer and service provider of commercial and industrial HVAC systems, including chillers, air handlers, rooftop units, and controls, serving building owners, contractors, and facility managers across North America. The company generates revenue through the sale of equipment, parts, and building controls, as well as installation, maintenance, and energy services. It operates as part of Daikin Industries’ global HVAC business, focusing on energy-efficient and sustainable climate solutions for large buildings and mission-critical facilities.
- Revenue
- $1.8B
- Employees
- 5,000
- Founded
- 2006
- Headquarters
- Minneapolis, United States of America
What 10 Arbolus experts think of Daikin Applied Americas
NPS ratings cluster between 6 and 10, with operational users tending toward higher scores and influencers posting more mixed responses. Renewal intent is mixed to positive, with only a small fraction expressing a firm 'No' and the majority indicating 'Not Sure'—especially among high spenders and influencers. Stickiness is generally high after the first year, with most implementations exceeding the one-year mark, suggesting consistent customer engagement. Key themes include stable satisfaction, cautious future commitment, and high implementation longevity.Overall Customer Sentiment: Neutral to Positive
Who reviewed Daikin Applied Americas
- C-Suite 70% (7)
- Director 20% (2)
- Manager 10% (1)
Employer names and spend open once the report publishes.
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Dec 8
- Feb 8
- Mar 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 14%Plan to renew, by seniority
- 25% 4 answers
- 0% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Daikin Applied Americas customers
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