Dell India Private Limited
Dell India Private Limited is the Indian subsidiary of Dell Technologies, providing a wide range of enterprise IT infrastructure, PCs, peripherals, and technology solutions to businesses, government, and consumers across India. It generates revenue through the sale of hardware, software, and related services including consulting, deployment, and support. The company serves large enterprises, mid-market firms, and small businesses across multiple industries as well as individual consumers.
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $4.0B
- Employees
- 30,000
- Founded
- 1996
- Headquarters
- Bengaluru, India
What 18 Arbolus experts think of Dell India Private Limited
NPS scores are highly favorable, with the majority of experts providing ratings between 8 and 10. Almost all influencers and high spenders express strong renewal intent for Dell India's offerings, especially in technology and regulated sectors. Most users are also in mature deployment phases, with only a small proportion at pilot stage expressing uncertainty. Key feedback themes include robust support, portfolio breadth, supply reliability, and effective management services. Cost and vendor lock-in are noted as occasional concerns but do not detract materially from overall satisfaction.Overall Customer Sentiment: Positive
Who reviewed Dell India Private Limited
- C-Suite 56% (10)
- Director 22% (4)
- Manager 22% (4)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Dell India Private Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
38 Net Promoter Score, from 18 scored reviews- Promoters 8
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 5 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 38 across 1 companies.
Praised
- Enterprise Breadth and Ecosystem
- AI-Ready Infrastructure
- Robust Lifecycle Support and Reliability
- AI Workload Expansion
Criticised
- Vendor Lock-in Risk
- Complex Configurations
- High Cost for Enterprise Scale
- Growing Importance of Cloud-Native Environments
What customers say
Renewal intent
Plan to renew 78%Plan to renew, by seniority
- 71% 7 answers
- 100% 2 answers
- 8.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Report
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