DigitalOcean

digitalocean.com · New York City, United States of America

DigitalOcean is a cloud infrastructure provider that offers scalable virtual servers, managed databases, storage, and networking services tailored to developers, startups, and small to mid-sized businesses. Customers use its self-service platform to deploy, manage, and scale applications in the cloud on a pay-as-you-go basis. The company generates revenue through subscription and usage-based fees for its cloud computing and related managed services.

  • Cloud Infrastructure & Hosting
  • Database & Data Storage
Revenue
$700.0M
Employees
1,250
Founded
2011
Headquarters
New York City, United States of America

What 41 Arbolus experts think of DigitalOcean

41 customers have reviewed DigitalOcean so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed DigitalOcean

Total customers 41 37 current · 4 former
Reviews growth +31 in six months
Seniority of respondents
  • C-Suite 63% (26)
  • Director 24% (10)
  • Manager 13% (5)
Founder C-Suite NPS 6 Undecided
Strategy Leader Not specified NPS 8 Undecided
Founder C-Suite NPS 10 Will renew

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Sentiment

26 Net Promoter Score, from 41 scored reviews
  • Promoters 19
  • Passives 14
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 46 across 8 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 15
  • Undecided 7
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 50% 14 answers
  • Director 100% 6 answers
  • Manager 33% 3 answers
  • Not specified 50% 2 answers
  • 8.7/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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