Deloitte Canada
Deloitte Canada is the Canadian member firm of Deloitte, providing audit, tax, consulting, financial advisory, and risk advisory services to corporate, public sector, and nonprofit clients across the country. It generates revenue through professional services engagements spanning strategy, technology implementation, risk management, and assurance. The firm operates as part of the global Deloitte network while focusing on the Canadian market and regulatory environment.
- IT Consulting & Implementation
- Cybersecurity Services
- Digital & Marketing Agency Services
- Revenue
- $3.0B
- Employees
- 13,000
- Founded
- 1845
- Headquarters
- Toronto, Canada
What 165 Arbolus experts think of Deloitte Canada
NPS scores are strongly positive, with the majority of Influencers and Users rating Deloitte between 7 and 10. Renewal intent is high among high-value clients but slightly mixed in lower spend brackets, reflecting attention to cost optimization and evolving technology needs. Stickiness is reinforced by multi-year implementations and repeated success in advisory roles, especially for organizational restructuring and AI-centric projects. Key expert themes include trust in Deloitte's legacy expertise, the quality of their research and teams, and emerging interest in greater technological depth for future projects.Overall Customer Sentiment: Positive
Who reviewed Deloitte Canada
- C-Suite 73% (120)
- Director 21% (35)
- Manager 6% (10)
Employer names and spend open in the full report, along with the other 162 customers.
Everything 165 customers told us about Deloitte Canada.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
18 Net Promoter Score, from 165 scored reviews- Promoters 59
- Passives 78
- Detractors 28
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 35 across 2 companies.
Praised
- Robust Methodologies and Research
- Long-term Relationship Value
- Trusted Advisory Influence
- AI-Driven Consulting Expansion
Criticised
- Legacy Knowledge Constraints
- Pressure from New Entrants
- Evolving AI Requirements
- Switch Risk from AI Entrants
What customers say
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 45% 56 answers
- 54% 13 answers
- 67% 3 answers
- 8.4/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 6.6/10 Average score from customers not renewing
Top alternatives
Most weighed by Deloitte Canada customers
Report
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