EDICOM

edicomgroup.com · Paterna del Campo, Spain

EDICOM is a global provider of electronic data interchange (EDI) and e-invoicing platforms that help enterprises and public administrations digitize and automate B2B and B2G transactions. The company offers cloud-based solutions for compliant e-invoicing, tax reporting, and data integration across multiple countries, generating revenue through software subscriptions, managed services, and implementation projects. It serves large and mid-sized organizations in sectors such as retail, manufacturing, logistics, and healthcare that require multi-country regulatory compliance and high-volume data exchange.

Data Integration & ETL
Business Process Management
IT Consulting & Implementation

Listed in

Revenue: $120.0M
Employees: 800
Founded: 1995
Headquarters: Paterna del Campo, Spain

What 15 Arbolus experts think of EDICOM

NPS scores range from 4 to 10, averaging in the moderate-to-high zone, with most experts rating between 7 and 10. Renewal intent is mixed: while some express intent to renew, a significant proportion remain unsure, often citing price complexity, implementation workload, or evolving business needs. Stickiness is high among larger, multi-entity deployments with deep ERP integration, but declines among smaller or transitioning customers. Expert feedback highlights robust compliance coverage, strong support, and reliability as differentiators, but also flags cost, complexity, and agility as ongoing pain points.Overall Customer Sentiment: Neutral