Arbolus Intelligence

Envato

envato.com · Melbourne, Australia

Envato is a global online marketplace and subscription platform that provides digital creative assets such as website themes, graphics, video, audio, and templates to designers, developers, marketers, and businesses. It operates marketplaces like ThemeForest and a subscription service, Envato Elements, generating revenue through asset sales, subscriptions, and related services. The company serves a worldwide customer base of creative professionals, agencies, and enterprises seeking ready-made digital content for projects and campaigns.

  • Content & Digital Asset Management
  • E-commerce Platforms & Storefronts
Listed in
Revenue
$200.0M
Employees
700
Founded
2006
Headquarters
Melbourne, Australia

What 5 Arbolus experts think of Envato

NPS ratings are strong, with experts providing scores between 8 and 10. All users are long-term customers (over one year), and renewal intent is confirmed in the one respondent who provided it. The prevailing feedback themes are appreciation for Envato’s asset variety and production efficiency, counterbalanced by concerns about asset repetitiveness and the manual effort required for branding customization. Feedback suggests Envato is optimal for quick-turn and high-volume content but less ideal for fully bespoke creative work.Overall Customer Sentiment: Positive

Who reviewed Envato

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Manager 40% (2)
Marketing Leader C-Suite NPS 8 Submitted Sep 2026
Executive C-Suite NPS 9 Will renew Submitted Jul 2026
Executive Manager NPS 9 Submitted Mar 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Envato.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

80 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Mar 9
  • Jul 9
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 80 across 1 companies.

Praised

  • Streamlined Search Functionality
  • AI-Enhanced Customization
  • Brand-Specific Output
  • Large and Diverse Asset Library

Criticised

  • Asset Commoditization
  • AI Competitor Displacement
  • Workflow Disruption Risk
  • Asset Quality Inconsistency

What customers say

Large and Diverse Asset Library
“Envato’s biggest strength is its large collection of templates, stock footage, graphics, and music, which helps me meet creative deadlines efficiently.”
Production Efficiency
“I save significant time during content production by using their assets as a starting point, especially for recurring or fast-turn projects.”
Workflow Improvement
“Its ready-to-use design and video elements make the creation process smoother and allow for efficient customization in line with our company’s needs.”

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 9.5/10 Average score from customers who will renew

Report

Customer Report - Oct 2026 Oct 2026 5 + 1

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