Epic Games Store
Epic Games Store is a digital distribution platform operated by Epic Games that sells and distributes PC and Mac video games and related digital content to consumers worldwide. It generates revenue primarily through game sales, in-game purchases, and revenue-sharing agreements with third-party developers and publishers. The platform also offers developers tools and services for publishing, monetization, and cross-platform account integration.
- Revenue
- $7.0B
- Employees
- 4,500
- Founded
- 2018
- Headquarters
- Caryville, United States of America
What 14 Arbolus experts think of Epic Games Store
NPS distribution is skewed positive, with most scores between 7-10. Renewal intent is strongly positive where reported, with only a minority indicating indecision. 91% of experts cite implementations longer than one year, demonstrating high stickiness. The primary theme is durable user satisfaction tied to long-term adoption and reliable support.Overall Customer Sentiment: Positive
Who reviewed Epic Games Store
- C-Suite 71% (10)
- Director 29% (4)
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Sentiment
35 Net Promoter Score, from 14 scored reviews- Promoters 6
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 35 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 7.3/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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