Arbolus Intelligence

enmacc

enmacc.com · Munich, Germany

enmacc operates a digital trading platform for energy markets, enabling utilities, industrials, energy traders and brokers to negotiate and execute power and gas contracts electronically. Its SaaS-based marketplace and RFQ tools digitize bilateral energy trading workflows, providing price discovery, negotiation, and documentation in a centralized environment. The company generates revenue through subscription fees and transaction-based services for market participants.

  • Marketplace & Booking Platforms
  • Energy & Utilities Operations Software
Listed in
Revenue
$15.0M
Employees
120
Founded
2016
Headquarters
Munich, Germany

What 10 Arbolus experts think of enmacc

NPS scores among the expert panel range from 3 to 9, indicating mixed but generally positive sentiment, with a modal value at 8. Renewal intent is strong among mid- and high-spend users, especially those in risk or trading roles, signalling platform stickiness. All long-term users (>1 year) report ongoing engagement and multiple transactions per month. Experts appreciate the innovative features and network access, but liquidity constraints and integration shortfalls create reservations for some. Overall Customer Sentiment: Positive

Who reviewed enmacc

Total customers 10 10 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 40% (4)
  • Director 40% (4)
  • Manager 20% (2)
Finance Generalist C-Suite NPS 6 Submitted May 2026
Finance Leader Director NPS 9 Will renew Submitted May 2026
Operations Manager Director NPS 8 Will renew Submitted Jun 2026

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about enmacc.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-20 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 4

Cumulative NPS by month

+4 over 4 months
  • Feb 3
  • May 6
  • Jun 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.

Praised

  • Innovative Platform Structure
  • Access to Better Market Prices and Network
  • Effective Facilitation for Flow Business
  • AI Integration Potential

Criticised

  • Limited Use in Power Trading
  • Platform Liquidity Challenges
  • Integration and Workflow Noise
  • Dominance of Incumbent Trading Platforms

What customers say

Innovative Platform Structure
“I recommend it because it's a very innovative platform that brings something new to an old school market, making trading more structured and accessible.”
Access to Better Market Prices and Network
“The main advantage is better access to the market and a stronger network and connection with counterparties through the platform.”
Effective Facilitation for Flow Business
“If the goal is to increase liquidity and build up a flow business, enmacc can be a great tool, especially for buyers without a large origination team.”

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 3 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew

Report

Customer Report - Sep 2026 Sep 2026 10 + 0

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