epsilonnet

epsilonnet.gr · Greece

Epsilon Net is a Greek software company that develops business management, accounting, payroll, and HR applications, along with ERP and vertical solutions, for small to large enterprises and accounting firms. It generates revenue through software licenses and subscriptions, cloud services, and related implementation and support services. The company primarily serves businesses in Greece and surrounding markets across multiple industries.

  • Mid-Market & SMB ERP
  • Accounting & Bookkeeping Software
  • HRIS & Core HR
Revenue
$90.0M
Employees
1,500
Founded
1999
Headquarters
Greece

What 9 Arbolus experts think of epsilonnet

NPS scores cluster in the high range, with an average above 8, and several perfect scores observed, especially among users in IT and operations. The renewal intent, where specified, is universally affirmative among high spenders and influencers. Stickiness is high with 87.5% of responses confirming implementations lasting more than a year. Key themes include long-term satisfaction, strong platform adoption, and absence of stated competitor switching.Overall Customer Sentiment: Positive

Who reviewed epsilonnet

Total customers 9 9 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 100% (9)
Revenue Executive C-Suite NPS 8
Marketing Executive C-Suite NPS 9
Finance Leader C-Suite NPS 7 Will renew

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Sentiment

33 Net Promoter Score, from 9 scored reviews
  • Promoters 3
  • Passives 6
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 7.5/10 Average score from customers who will renew

For people who use epsilonnet

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