Eptura

eptura.com · Atlanta, United States of America

Eptura provides cloud-based workplace and asset management software that helps enterprises manage hybrid workspaces, meeting rooms, desks, facilities, and physical assets, as well as employee experience and visitor management. The company serves mid-market and large organizations globally across industries, generating revenue through subscription-based SaaS licenses and related services.

  • Project & Work Management
  • Workforce Management & Scheduling
Revenue
$250.0M
Employees
1,200
Founded
2022
Headquarters
Atlanta, United States of America

What 9 Arbolus experts think of Eptura

NPS scores are primarily positive, with 67% reporting NPS of 7 or higher (Promoters and Passives combined). 67% indicated intent to renew, while 22% are not sure and 22% will not renew. Adoption is split between long-term users (MoreThan1Year: 56%) and pilot/less-than-one-year deployments (33%). Dissatisfaction is concentrated in lower-spend and pilot-stage cohorts. Overall Customer Sentiment: Neutral

Who reviewed Eptura

Total customers 9 9 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 56% (5)
  • Director 22% (2)
  • Manager 22% (2)
Engineering Executive C-Suite NPS 7 Will renew
Strategy Partner Manager NPS 9 Will renew
Operations Analyst C-Suite NPS 8 Will renew

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Sentiment

-11 Net Promoter Score, from 9 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 0% 2 answers
  • Manager 100% 2 answers
  • 8/10 Average score from customers who will renew
  • 4.5/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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