esPublico

espublico.com · Zaragoza, Spain

esPublico is a Spanish technology company that provides cloud-based software and digital platforms to support public sector administration, including legal information, procurement, transparency, and electronic governance workflows for municipalities and other public entities. Its solutions help local and regional governments manage regulatory compliance, public contracting, and internal administrative processes. The company generates revenue through subscription and service fees paid by public institutions and related organizations.

  • Business Process Management
  • Document Management & E-signature
  • IT Consulting & Implementation
Revenue
$25.0M
Employees
200
Founded
2001
Headquarters
Zaragoza, Spain

What 26 Arbolus experts think of esPublico

Sentiment is broadly positive, with an NPS of 36 and strong public-sector fit; long-term use and difficult migrations support stickiness, while renewal intent is mostly unreported or unsure.

Who reviewed esPublico

Total customers 26 26 current · 0 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 32% (8)
  • Director 14% (4)
  • Manager 55% (14)
Engineering Leader Not specified NPS 9
Engineering Ops Manager NPS 7
Engineering Executive Manager NPS 10

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Sentiment

38 Net Promoter Score, from 26 scored reviews
  • Promoters 14
  • Passives 8
  • Detractors 4

Cumulative NPS by month

+1 over 5 months
  • Dec 7
  • Feb 8
  • Jun 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 2
  • Undecided 8
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 0% 2 answers
  • Manager 0% 3 answers
  • 9.5/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers

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