Arbolus Intelligence

Extenda Retail

extendaretail.com · Stockholm, Sweden

Extenda Retail is a retail technology company that provides point-of-sale, self-checkout, retail ERP, and warehouse management software to grocery, specialty, and general merchandise retailers. It offers cloud-based and on-premise solutions that support in-store operations, inventory, and omnichannel commerce, generating revenue through software licensing, SaaS subscriptions, and related services. The company primarily serves mid-sized and large retailers across the Nordics and Europe.

  • Retail POS & Store Operations
  • Warehouse Management
  • E-commerce Platforms & Storefronts
Listed in
Revenue
$90.0M
Employees
450
Founded
2018
Headquarters
Stockholm, Sweden

What 5 Arbolus experts think of Extenda Retail

NPS scores provided are 7–8 across all experts, indicating generally positive sentiment. 75% of respondents explicitly intend to renew, with remaining unsure but not negative. The majority have had the platform in use for more than one year, with one recent deployment under a year. Key expert feedback is positive on platform stability, integration support, and omnichannel functionality, but raises improvement areas in support responsiveness and advanced reporting. Overall, customer sentiment is: Positive.

Who reviewed Extenda Retail

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 20% (1)
  • Director 60% (3)
  • Manager 20% (1)
Operations Partner C-Suite NPS 8 Will renew Submitted May 2026
Engineering Executive Director NPS 8 Will renew Submitted May 2026
Marketing Leader Director NPS 7 Undecided Submitted May 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Extenda Retail.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 1

Praised

  • International Scale and Feature Expansion
  • Omnichannel Expansion Plans
  • Interest in AI-Driven Retail Capabilities
  • Scalability and Integration

Criticised

  • Integration and Upgrade Complexity
  • Competitive All-in-One Solutions
  • Reporting and Scalability Limitations
  • Manual Workflow and Advanced Training

What customers say

Scalability and Integration
“The experience has been very positive, especially in terms of scalability and flexibility of the platform for retail operations, supporting complex environments and integration capabilities.”
Rapid Deployment and Ease of Use
“I found it fairly easy to get up and running out of the box, and the team was super helpful in getting our store operational quickly.”
Industry Knowledge and Omnichannel Support
“The team's industry knowledge and understanding of retail-specific challenges are strong, and they have provided good flexibility for omnichannel operations.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

Customer Report - Oct 2026 Oct 2026 5 + 1

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