EZYVET

ezyvet.com · Freemans Bay, New Zealand

ezyVet is a cloud-based practice management software provider for veterinary clinics, hospitals, and referral centers, offering tools for clinical workflows, scheduling, billing, inventory, and integrations with diagnostic and payment systems. The company sells its software on a subscription basis to veterinary practices globally, helping them manage operations, medical records, and client communications. It also generates revenue from implementation, training, and related support services.

Industry-Specific ERP
IT Consulting & Implementation

Listed in

Revenue: $25.0M
Employees: 180
Founded: 2006
Headquarters: Freemans Bay, New Zealand

What 9 Arbolus experts think of EZYVET

Among nine responses, 44% provided very high NPS scores (9 or 10), while only 11% gave a low NPS (4). 67% of those reporting renewal intent indicated they would renew, all from mid or high spending organizations. Most respondents are in advanced implementation stages (MoreThan1Year), supporting stickiness. Theme: loyalty and satisfaction are strongest in mature customers with higher spend profiles.Overall Customer Sentiment: Positive

Who reviewed EZYVET

Total customers 9 9 current · 0 former

Reviews growth +8 in six months

Seniority of respondents

C-Suite 78% (7)
Director 22% (2)

Operations Leader C-Suite NPS 7 Not renewing Submitted Jul 2026

Operations Generalist Director NPS 8 Will renew Submitted Oct 2025

Operations Partner C-Suite NPS 10 Submitted Mar 2026

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Sentiment

22 Net Promoter Score, from 9 scored reviews

Promoters 4
Passives 3
Detractors 2

Cumulative NPS by month

+0 over 5 months

Oct 8
Mar 9
Apr 9
Jul 9
Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%

Will renew 3
Undecided 0
Not renewing 1

Plan to renew, by seniority

C-Suite 67% 3 answers
Director 100% 1 answer

7.3/10 Average score from customers who will renew
7/10 Average score from customers not renewing

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