Facilities Management Express
Facilities Management Express (FMX) provides cloud-based facilities and maintenance management software that helps organizations manage work orders, preventive maintenance, assets, inventory, and space utilization through a centralized, configurable platform. The company serves schools, manufacturers, property and facility managers, and other multi-site organizations, generating revenue via subscription-based SaaS licenses and related services. Its solution is used to streamline maintenance operations, improve equipment uptime, and provide reporting on facility performance.
- Project & Work Management
- Field Service Management
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2012
- Headquarters
- Columbus, United States of America
What 22 Arbolus experts think of Facilities Management Express
Analysis shows very strong NPS distribution: 30% NPS 10, 40% NPS 9, 25% NPS 8, and minority scores of 7, 6, and 5. Most customers demonstrate positive renewal intent, particularly after more than one year of use. Stickiness is high, with 70% in 'MoreThan1Year' deployment, 20% in 'LessThan1Year', and a small group still piloting. Key expert feedback highlights the platform's reliability, ease of use, and operational impact. There is a minor theme around limited advanced analytics as a consideration for complex users.Overall Customer Sentiment: Positive
Who reviewed Facilities Management Express
- C-Suite 76% (17)
- Director 24% (5)
Employer names and spend open in the full report, along with the other 19 customers.
Everything 22 customers told us about Facilities Management Express.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 22 scored reviews- Promoters 11
- Passives 9
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 31 across 4 companies.
Praised
- Improved Operational Control
- Enhanced Accountability and Standardization
- Ease of Use and Centralized Information
- Expanding Integration Capabilities
Criticised
- Rapid Technology Evolution
- Competitive Displacement by Enterprise Platforms
- Rising Customer Complexity
- Scalability Challenges
What customers say
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 55% 11 answers
- 0% 3 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
Top alternatives
Most weighed by Facilities Management Express customers
Report
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