EZLynx
EZLynx provides cloud-based software for independent insurance agencies, offering comparative rating, agency management, customer self-service portals, and related tools to streamline personal and commercial lines insurance workflows. Its platform connects agents with multiple carriers to quote, bind, and service policies more efficiently while managing customer and policy data in a single system. The company generates revenue through subscription and usage-based fees paid by insurance agencies and carriers.
- Insurance Software
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 2003
- Headquarters
- Lewisville, United States of America
What 6 Arbolus experts think of EZLynx
NPS responses range from 5 to 10, with 60% scoring EZLynx at 8 or above. Renewal intent is largely positive, corresponding to high and mid spenders and long-term users. Most experts report over one year of implementation, signaling high product stickiness. Key feedback highlights the platform's low price, strong backend support, and comprehensive service for personal lines agencies, while commercial lines limitations surface as the main theme among detractors. Overall Customer Sentiment: Positive
Who reviewed EZLynx
- C-Suite 83% (5)
- Manager 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about EZLynx.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Sep 8
- Feb 8
- Apr 8
- Aug 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Praised
- AI Integration Potential
- Expansion in Commercial Lines
- Enhanced Commercial Support
- Strong Platform Support
Criticised
- Commercial Lines Competitors
- AI as Replacement Threat
- Cost-Driven Switching
- Commercial Lines Limitations
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
Report
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