ERP Services
ERP Services is a Sri Lanka–based IT services firm that provides implementation, customization, and support for ERP and related business software to organizations across sectors. The company helps clients select, deploy, and maintain enterprise applications to improve operational efficiency and business process integration. Its revenue comes from professional services, project delivery, and ongoing support and maintenance contracts.
- IT Consulting & Implementation
- Mid-Market & SMB ERP
- Revenue
- $3.5M
- Employees
- 80
- Founded
- 2012
- Headquarters
- Colombo, Sri Lanka
What 13 Arbolus experts think of ERP Services
NPS distribution is high: 40% of responses are Promoters (NPS 9-10), 42% are Passives (NPS 7-8), and only 17% are Detractors (NPS 0-6). Renewal intent is overwhelmingly positive among those who reported their intent, with all indicating a willingness to renew except for small pockets of uncertainty. Over 63% of respondents are in long-term (more than 1 year) implementation, with remaining deployments in pilot or early phases. The dominant theme is sustained satisfaction and platform stickiness, especially among high spenders and long-term clients.Positive
Who reviewed ERP Services
- C-Suite 36% (5)
- Director 9% (1)
- Manager 55% (7)
Employer names and spend open once the report publishes.
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Sentiment
38 Net Promoter Score, from 13 scored reviews- Promoters 6
- Passives 6
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Jan 8
- Feb 9
- Apr 9
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 45 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 67% 3 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by ERP Services customers
More in ERP Software
Other companies in ERP Software with a customer report.
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