EuroCaps Ltd

eurocaps.co.uk · Tredegar, United Kingdom

EuroCaps Ltd is a contract manufacturer specializing in the development and production of softgel capsules and related dosage forms for the nutritional supplements and pharmaceutical industries. The company provides formulation support, manufacturing, packaging, and private-label services to brand owners and retailers across Europe and other markets. It generates revenue by offering end-to-end outsourced manufacturing services on a contract basis to its clients.

  • IT Consulting & Implementation
Revenue
$60.0M
Employees
250
Founded
1993
Headquarters
Tredegar, United Kingdom

What 7 Arbolus experts think of EuroCaps Ltd

NPS responses are tightly clustered between 8 and 9, indicating high satisfaction levels. However, for the subset reporting renewal intent, 100% selected "Not Sure," which may reflect either contract cycles or competitive pressure. 85% of customers have been using EuroCaps for more than one year, indicating strong product stickiness. The main themes are high satisfaction with current engagement but uncertainty regarding long-term commitments or future spend.Overall Customer Sentiment: Positive

Who reviewed EuroCaps Ltd

Total customers 7 6 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Operations Leader C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 9
Executive C-Suite NPS 9

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Dec 8
  • Jan 8
  • Feb 9
  • May 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use EuroCaps Ltd

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