Evonik
Evonik Industries AG is a German specialty chemicals company that develops and manufactures chemical products and materials used in industries such as automotive, pharmaceuticals, consumer goods, construction, agriculture, and plastics. It generates revenue by producing and supplying additives, intermediates, and performance materials to industrial and commercial customers worldwide, as well as offering related technical services and solutions. The company focuses on high-margin specialty chemicals rather than commodity chemicals.
- Manufacturing Execution & Quality
- Asset Performance Management
- Revenue
- $17.0B
- Employees
- 33,000
- Founded
- 2007
- Headquarters
- Essen, Germany
What 16 Arbolus experts think of Evonik
NPS is strongly skewed toward 8-10, indicating positive customer experience, with only one report at 6 and most clustered at 8-10. Renewal intent is mostly positive or not provided, with mixed signals among high-spend Influencer roles (one not sure of renewal). Stickiness is high; nearly all users have experience of more than one year with Evonik, supporting long-term adoption. Key theme: high satisfaction with potential uncertainty about ongoing commitment.Overall Customer Sentiment: Positive
Who reviewed Evonik
- C-Suite 62% (10)
- Director 19% (3)
- Manager 19% (3)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 16 scored reviews- Promoters 9
- Passives 6
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Mar 8
- Apr 8
- May 8
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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